We’ve all been in the room when someone announces a change to how we test, and before we know it, we’re talking about a new tool. A tool can look like progress, even when nothing else changes.
Anne-Marie Charrett, Principal Automation Testing, Testing Times has always believed that real change comes from skills and how we work together — and that tools are incidental. This experience challenged that belief. Here, the tool didn’t just support the work: it shaped the conversations, the habits, and the movement. It became the message of change.
It gave us a shared starting point. It opened conversations that hadn’t been happening. It helped us move — even when things felt stuck. Not because the tool was special, but because it became something we could coordinate around with intent.
This keynote is about how that happened in an environment with little budget, no approved roadmap, and plenty of doubt. It’s about how a tool, used thoughtfully, can help create alignment and momentum when nothing else seems to.
The tool didn’t make the change. We did — by choosing how to use it.
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